Shipping policy
SHIPPING POLICY
Shipping Methods We ship all orders via DHL to ensure reliable and trackable delivery.
Processing Time Orders are typically processed and shipped within 1-3 business days after payment confirmation.
Delivery Timeframes
- Germany (Domestic): 1-3 business days
- European Union: 3-7 business days
- International: 7-14 business days (if applicable)
Shipping Costs Shipping costs are calculated at checkout based on your delivery address and type of products ordered.
Tracking All orders include tracking information. You will receive a tracking number via email once your order has been shipped.
Delivery Address Please ensure your shipping address is complete and accurate. We are not responsible for delays or non-delivery due to incorrect address information.
Customs and Duties For orders shipped outside the EU, customers are responsible for any customs duties, taxes, or fees imposed by their country.
Contact Us If you have questions about shipping, please contact us at franni.card.art@mailbox.org